Conflict resolution

In case of dispute the consumer may resort to an entity of Alternative Resolution of Consumer Disputes.

You can consult the list of entities at the link below:

https://www.consumidor.gov.pt/parceiros/sistema-de-defesa-do-consumidor/entidades-de-resolucao-alternativa-de-litigios-de-consumo/ral-mapa-e-lista-de-entidades.aspx

More information at “Portal do Consumidor” www.consumidor.gov.pt